What Make a Good Coach

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Coaching is the principle means by which people learn what makes their organizations tick, what it stands for and how they can contribute to it over time. Remember behavioral strengths and motivational forces vary from employee to employee. You have to become a leader. As leader you are a coach who is willing to empower and coach employees and promote accountability. It is top management’s responsibility to be a coaching role model for the other leaders to follow. Coaching, in great measure, involves asking questions. The intention is to help them learn a problem solving process. Effective coaches ask open-ended questions such as: What alternative solutions have you identified?

The characteristics of a good coach are:

  • confident in the abilities of individuals
  • enthusiastic
  • supportive
  • goal-oriented
  • knowledgeable
  • a good communicator
  • patient
  • responsive
  • an excellent listener

Coaching employees removes barriers and emphasizes individual and team achievement of a common organizational goal. Leading and coaching employees facilitates effective communication from all levels of an organization and provides better feedback and dialogue. Employees can learn in a positive way how they can make efforts to support the organization.

The coach has to:

  • set clear expectations
  • set performance standards
  • measure performance
  • correct deviations from performance standards
  • make it clear that you are on the same side as the employee
  • provide guidance while preserving the employee’s self-esteem

Human Resources – GuideTo.Com

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